Alan has been a great agent that is responsible, he gave good advice on the property area and help me find good tenant in a very short time. I stay overseas so having a responsible and prompt agent is very important. Alan has helped me not only managed the search, but also went extra mile to help me check whether tenants complaints are valid. Upon fixtures that need changes, he also help me source some of the value for money changes that saved me a lot of time. He also provides very good insight on my property search and the transactions in the area. I have been served by other agents before, but you can Alan's professionalism from his knowledge and respond. Highly recommend to serious property buyers to use him.